It's A 10 Reviews

Itsa10haircare.com is a website dedicated to providing high-quality, luxury hair care products for every hair type. The site's popular product, the Miracle Leave-in, works for straight, curly, damaged, dry, or frizzy hair types. This award-winning formula helps keep hair healthy with 10 benefits in every bottle. The site has a rating of 3.57 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. One of the reviews mentions the Miracle Leave-in potion plus keratin as a great product, although the new cylinder pump design received some criticism. The site also offers customer service and shipping information. They strive to bring It’s a 10 to homes around the world, providing the highest quality of products for that “salon experience” right at home. They ship on business days and offer free standard shipping on orders over $35.00. However, a $5.00 shipping fee is applied to orders under $35.00. For P.O. Boxes, a $9.99 shipping fee is applied. The site also provides information about the hair industry and how to get the most out of their hair care products.

Itsa10haircare.com, a professional and consumer indie haircare brand, has announced a price freeze on all products. This means the cost of their offerings will remain the same at all official retailers including Sally Beauty, ULTA, and ItsA10Haircare.com. This decision comes at a time when many other brands have been forced to increase the price of their goods and services due to record-breaking inflation rates and supply-chain issues. The brand has decided to absorb millions of dollars in losses to ensure consumers can continue to enjoy their products. The products can be found at stellar prices at ItsA10Haircare.com, at ULTA and ULTA.com, Sally Beauty and SallyBeauty.com, as well as salons across the nation. The customer service is excellent with them and customers stand by their product quality, especially for their prices.

Itsa10haircare.com has a strict Return Policy. For safety and hygiene purposes, due to the nature of their products (personal care), they are unable to offer refunds, returns, or exchanges for their products. All sales are final. No returns or exchanges. It’s A 10 Haircare reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrived damaged or defective, the customer must contact customer service at info@itsa10haircare.com within 48 hours of receipt. Customer must include photos of the issue and a screenshot of the order confirmation email.

As for the Shipping Policy, they offer Free Standard Shipping on orders over $35.00 only. A $5.00 Shipping Fee will be applied to orders under $35.00. They do not offer Free shipping for P.O. Boxes. P.O. Boxes will have a $9.99 shipping fee applied. Please double check the shipping address before checking out as they cannot accommodate address changes. You will have to file a claim with the shipping carrier that is on your tracking information if there are any issues.

Yes, credit card is an accepted method of payment on Itsa10haircare.com. When a refund is processed, a credit is automatically applied to the original method of payment, which includes credit cards.

It's A 10 accepts payments via Visa, MasterCard, AMEX, Discover, and more.

No, due to the nature of It's A 10 products as personal care items, returns, exchanges, and refunds are not accepted except in the unlikely event that a product arrives damaged or defective. If you receive an incorrect item, please provide your order number and a photo of the incorrect item you received.

It's A 10 Haircare orders are shipped on business days (Monday through Friday 8:30-4:00 excluding major holidays). Only authorized orders will be processed and shipped. Free standard shipping applies to orders within the continental United States ONLY. Free shipping does not apply to P.O. Boxes. There will be a shipping fee applied to P.O. Box deliveries and orders outside of the continental United States.

If you receive a damaged or defective item, please contact It's A 10 customer service at info@itsa10haircare.com within 48 hours of receipt. Customer must include photos of the issue and a screenshot of your order confirmation email.

Once your return is approved, received, and inspected, It's A 10 will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Yes, orders that are on a recurring subscription basis may be cancelled at any time by contacting It's A 10 customer service at info@itsa10haircare.com or by logging in and canceling the subscription.